Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ENKA’s relationship with you in relation to this website.
The term “ENKA” or “us” or “we” refers to the owner of the website whose registered office is Ivor House, 39 Bath Road, Swindon, Wiltshire, SN1 4AS, United Kingdom. Our company registration number is 08831465. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
We can’t issue refunds…except under certain conditions.
Once you have made your course booking your are committed to it. This is because our courses have very small student numbers, and often sell-out and are unavailable to others. Therefore any cancellations may result in a place not being filled. The deposit payment allows you to attend any of our courses within 6 months from date of payment. Failure to attend the course within that timeframe could result in your deposit being forfeited (non-refundable/non-transferable).
If you are unable to attend due to illness, personal or professional commitments you do not have the right to a refund. For this reason we recommend that you take out personal insurance against any unforeseeable circumstances before the start of your course.If you wish to cancel your place on a course that has not yet started and you have a friend or colleague who can take your place we can accommodate this substitution, assuming the substitute is a suitable replacement in terms of course pre-requisites.
We reserve the right to alter dates, fees, training teams and cancel any courses withour prior notice. No deposit will be refunded but transferable to the next available date.
As a customer, you are responsible for understanding our policy upon purchasing any item on our site.
….but we’re here to help!..
