Terms and conditions

Subheader about website terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ENKA's relationship with you in relation to this website.

The term "ENKA" or "us" or "we" refers to the owner of the website whose registered office is Ivor House, 39 Bath Road, Swindon, Wiltshire, SN1 4AS, United Kingdom. Our company registration number is 6075373. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Enka’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Refund Policy

We can't issue refunds...except under certain conditions.

Once you have made your course booking your are committed to it. This is because our courses have very small student numbers, and often sell-out and are unavailable to others. Therefore any cancellations may result in a place not being filled. The deposit payment allows you to attend any of our courses within 6 months from date of payment. Failure to attend the course within that timeframe could result in your deposit being forfeited (non-refundable/non-transferable). 

If you are unable to attend due to illness, personal or professional commitments you do not have the right to a refund. For this reason we recommend that you take out personal insurance against any unforeseeable circumstances before the start of your course.If you wish to cancel your place on a course that has not yet started and you have a friend or colleague who can take your place we can accommodate this substitution, assuming the substitute is a suitable replacement in terms of course pre-requisites.

We reserve the right to alter dates, fees, training teams and cancel any courses withour prior notice. No deposit will be refunded but transferable to the next available date.

As a customer you are responsible for understanding our policy upon purchasing any item on our site.

....but we're here to help!..

If you are having difficulties please contact us. We'll get back to you as soon as possible.